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Your social life is defined as "the activities you do with other people, for pleasure, when you are not working". It's important to have a social life, but what's right for one person won’t be right for another. Some of us feel energised by spending lots of time with others, ( 1 ) some of us may feel drained, even if it’s doing something we enjoy.This is why finding a ( 2 ) in your social life is key. Spending too much time on your own, not ( 3 ) others, can make you feel lonely and ( 4 ). Loneliness is known to impact on your mental health and ( 5 ) a low mood. Anyone can feel lonely at any time. This might be especially true if, ( 6 ) you are working from home and you are ( 7 )on the social conversations that happen in the office. Other life changes also ( 8 ) periods of loneliness too, such as retirement, changing a job or becoming a parent.It’s important to recognize feelings or loneliness. There are ways to ( 9 ) a social life. But it be overwhelming ( 10 ). You can then find groups and activities related to those where you will be able to meet ( 11 ) people. There are groups aimed at new parents, at those who want to ( 12 ) a new sport for the first time or networking events for those in the same profession to meet up and ( 13 ) ideas.On the other hand, it is ( 14 )possible to have too much of a social life. If you feel like you’re always doing something and there is never any ( 15 ) in your calendar for downtime, you could suffer social burnout or social ( 16 ). We all have our own social limit and it's important to recognize when you're feeling like it's all too much. Low mood, low energy, irritability and trouble sleeping could all be ( 17 ) of poor social health. Make sure you ( 18 ) some time in your diary when you're ( 19 ) for socialising and use this time to relax, ( 20 ) and recover.

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Unfortunately, life is not a bed of roses. We are going through life facing sad experiences. Moreover, we are grieving various kinds of loss: a friendship, a romantic relationship or a house. Hard times may hold you down at what usually seems like the most inopportune time, but you should remember that they won’t last forever.When our time of mourning is over, we press forward, stronger with a greater understanding and respect for life. Furthermore, these losses make us mature and eventually move us toward future opportunities for growth and happiness. I want to share these ten old truths I’ve learned along the way.1. _____Fear is both useful and harmful. This normal human reaction is used to protect us by signaling danger and preparing us to deal with it. Unfortunately, people create inner barriers with a help of exaggerating fears. My favorite actor Will Smith once said, “Fear is not real. It is a product of thoughts you create. Do not misunderstand me. Danger is very real. But fear is a choice.” I do completely agree that fears are just the product of our luxuriant imagination.2. _____If you are surrounded by problems and cannot stop thinking about the past, try to focus on the present moment. Many of us are weighed down by the past or anxious about the future. You may feel guilt over your past, but you are poisoning the present with the things and circumstances you cannot change. Value the present moment and remember how fortunate you are to be alive. Enjoy the beauty of the world around and keep the eyes open to see the possibilities before you. Happiness is not a point of future and not a moment from the past, but a mindset that can be designed into the present.3. _____Sometimes it is easy to feel bad because you are going through tough times. You can be easily caught up by life problems that you forget to pause and appreciate the things you have. Only strong people prefer to smile and value their life instead of crying and complaining about something.4. _____No matter how isolated you might feel and how serious the situation is, you should always remember that you are not alone. Try to keep in mind that almost everyone respects and wants to help you if you are trying to make a good change in your life, especially your dearest and nearest people. You may have a circle of friends who provide constant good humor, help and companionship. If you have no friends or relatives, try to participate in several online communities, full of people who are always willing to share advice and encouragement.5. _____Today many people find it difficult to trust their own opinion and seek balance by gaining objectivity from external sources. This way you devalue your opinion and show that you are incapable of managing your own life. When you are struggling to achieve something important you should believe in yourself and be sure that your decision is the best. You live in your skin, think your own thoughts, have your own values and make your own choices.

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Unlike so-called basic emotions such as sadness, fear, and anger, guilt emerges a little later, in conjunction with a child’s growing grasp of social and moral norms. Children aren’t born knowing how to say “I’m sorry”; rather, they learn over time that such statements appease parents and friends—and their own consciences. This is why researchers generally regard so-called moral guilt, in the right amount, to be a good thing: A child who claims responsibility for knocking over a tower and tries to rebuild it is engaging in behavior that’s not only reparative but also prosocial.In the popular imagination, of course, guilt still gets a bad rap. It evokes Freud’s ideas and religious hang-ups. More important, guilt is deeply uncomfortable—it’s the emotional equivalent of wearing a jacket weighted with stones. Who would inflict it upon a child? Yet this understanding is outdated. “There has been a kind of revival or a rethinking about what guilt is and what role guilt can serve,” Vaish says, adding that this revival is part of a larger recognition that emotions aren’t binary—feelings that may be advantageous in one context may be harmful in another. Jealousy and anger, for example, may have evolved to alert us to important inequalities. Too much happiness (think mania) can be destructive.And guilt, by prompting us to think more deeply about our goodness, can encourage humans to atone for errors and fix relationships. Guilt, in other words, can help hold a cooperative species together. It is a kind of social glue.Viewed in this light, guilt is an opportunity. Work by Tina Malti, a psychology professor at the University of Toronto, suggests that guilt may compensate for an emotional deficiency. In a number of studies, Malti and others have shown that guilt and sympathy (and its close cousin empathy) may represent different pathways to cooperation and sharing. Some kids who are low in sympathy may make up for that shortfall by experiencing more guilt, which can rein in their nastier impulses. And vice versa: High sympathy can substitute for low guilt.In a 2014 study, for example, Malti and a colleague looked at 244 children, ages 4, 8, and 12. Using caregiver assessments and the children’s self-observations, they rated each child’s overall sympathy level and his or her tendency to feel negative emotions (like guilt and sadness) after moral transgressions. Then the kids were handed stickers and chocolate coins, and given a chance to share them with an anonymous child. For the low-sympathy kids, how much they shared appeared to turn on how inclined they were to feel guilty. The guilt-prone ones shared more, even though they hadn’t magically become more sympathetic to the other child’s deprivation.1.Researchers think that guilt can be a good thing because it may help (  ).2.According to Paragraph 2, many people still consider guilt to be (  ).  3.Vaish holds that the rethinking about guilt comes from an awareness that  (  ).  4.Malti and others have shown that cooperation and sharing  (  ).  5.The word “transgressions”(Line 4, Para. 5) is closest in meaning to (  ).

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Here’s a common scenario that any number of entrepreneurs face today: you’re the CEO of a small business, and though you’re making a nice __1__, you need to find a way to take it to the next level. What you need to do is __2__ growth by establishing a growth team. A growth team is made up of members from different departments within your company, and it harnesses the power of collaboration to focus __3__ on finding ways to grow. Let’s look at a real-world __4__. Prior to forming a growth team, the software company BitTorrent had 50 employees working in the __5__ departments of engineering, marketing and product development. This brought them good results until 2012, when their growth plateaued. The __6__ was that too many customers were using the basic, free version of their product. And __7__ improvements to the premium, paid version, few people were making the upgrade. Things changed, __8__, when an innovative project-marketing manager came aboard, __9__ a growth team and sparked the kind of __10__ perspective they needed. By looking at engineering issues from a marketing point of view, it became clear that the __11__ of upgrades wasn’t due to a quality issue. Most customers were simply unaware of the premium version and what it offered. Armed with this __12__ the marketing and engineering teams joined forces to raise awareness by prominently __13__ the premium version to users of the free version. __14__, upgrades skyrocketed, and revenue increased by 92 percent. But in order for your growth team to succeed, it needs to have a strong leader. It needs someone who can __15__ the interdisciplinary team and keep them on course for improvement. This leader will __16__ the target area, set clear goals and establish a time frame for the __17__ of these goals. The growth leader is also __18__ for keeping the team focused on moving forward and steering them clear of distractions. __19__ attractive new ideas can be distracting, the team leader must recognize when these ideas don’t __20__ the current goal and need to be put on the back burner.

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In the quest for the perfect lawn, homeowners across the country are taking a shortcut—and it is the environment that is paying the price. About eight million square metres of plastic grass is sold each year but opposition has now spread to the highest gardening circles. The Chelsea Flower Show has banned fake grass from this year’s event, declaring it to be not part of its ethos. The Royal Horticultural Society (RHS), which runs the annual show in west London, says it has introduced the ban because of the damage plastic grass does to the environment and biodiversity. Ed Horne, of the RHS, said: “We launched our sustainability strategy last year and fake grass is just not in line with our ethos and views on plastic. We recommend using real grass because of its environmental benefits, which include supporting wildlife alleviating flooding and cooling the environment.” The RHS’s decision comes as campaigners try to raise awareness of the problems fake grass causes. A Twitter account, which claims to “cut through the greenwash” of artificial grass, already has more than 20,000 followers. It is trying to encourage people to sign two petitions, one calling for a ban on the sale of plastic grass and another calling for an “ecological damage” tax on such lawns. They have gathered 7,276 and 11,282 signatures. However, supporters of fake grass point out that there is also an environmental impact with natural lawns, which need mowing and therefore usually consume electricity or petrol. The industry also points out that real grass requires considerable amounts of water, weed killer or other treatments and that people who lay fake grass tend to use their garden more. The industry also claims that people who lay fake grass spend an average of £500 on trees or shrubs for their garden, which provides habitat for insects. In response to another petition last year about banning fake lawns, which gathered 30,000 signatures, the government responded that it has “no plans to ban the use of artificial grass”. It added: “We prefer to help people and organizations make the right choice rather than legislating on such matters. However, the use of artificial grass must comply with the legal and policy safeguards in place to protect biodiversity and ensure sustainable drainage, while measures such as the strengthened biodiversity duty should serve to encourage public authorities to consider sustainable alternatives.”1. The RHS thinks that plastic grass ________.2. The petitions mentioned in Paragraph 3 reveal the campaigners’ ________.3. In Paragraph 4, supporters of fake grass point out ________.4. What should the government do with regard to artificial grass?5. It can be learned from the text that fake grass ________.

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It’s easy to dismiss as absurd the federal government’s ideas for plugging the chronic funding gap of our national parks. Can anyone really think it’s a good idea to allow Amazon deliveries to your tent in Yosemite or food trucks to line up under the redwood trees at Sequoia National Park? But the administration is right about one thing: U.S. national parks are in crisis. Collectively, they have a maintenance backlog of more than $12 billion. Roads, trails, restrooms, visitor centers and other infrastructure are crumbling. But privatizing and commercializing the campgrounds would not be the panacea that the Interior Department’s Outdoor Advisory Committee would have us believe. Campgrounds are a tiny portion of the overall infrastructure backlog, and concessionaires in the parks hand over, on average, only about 5% of their revenues to the National Park Service. Moreover, increased privatization would certainly undercut one of the major reasons why 300 million visitors come to the parks each year: to enjoy nature and get a respite from the commercial drumbeat that overwhelms daily life. The real problem is that the parks have been chronically starved of funding. We conducted a comprehensive survey examining how U.S. residents view their national parks, and we found that Americans place a very high value on them—whether or not they actually visit them. The peer-reviewed economic survey of 700 U.S. taxpayers, conducted by mail and internet, also found that people would be willing to pay a significant amount of money to make sure the parks and their programs are kept intact. Some 81% of respondents said they would be willing to pay additional taxes for the next 10 years to avoid any cuts to the national parks. The national parks provide great value to U.S. residents both as places to escape and as symbols of nature. On top of this, they produce value from their extensive educational programs, their positive impact on the climate through carbon sequestration, their contribution to our cultural and artistic life, and of course through tourism. The parks also help keep America’s past alive, working with thousands of local jurisdictions around the country to protect historical sites—including Ellis Island and Gettysburg—and to bring the stories of these places to life. The parks do all this on a shoestring. Congress allocates only $3 billion a year to the national park system—an amount that has been flat since 2001 (in inflation-adjusted dollars) with the exception of a onetime boost in 2009 as part of the Obama stimulus package. Meanwhile, the number of annual visitors has increased by more than 50% since 1980, and now stands at 330 million visitors per year.1. What problem are U.S. national parks faced with ________.2. Increased privatization of the campground may ________.3. According to para. 5, most respondents in the survey would ________.4. The national parks are valuable in that they ________.5. It can be concluded from the text that the national park system ________.

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The Internet may be changing merely what we remember, not our capacity to do so, suggests Columbia University psychology professor Betsy Sparrow. In 2011, Sparrow led a study in which participants were asked to record 40 factoids in a computer (“an ostrich’s eye is bigger than its brain,” for example). Half of the participants were told the information would be erased, while the other half were told it would be saved. Guess what? The latter group made no effort to recall the information when quizzed on it latter, because they knew they could find it on their computers. In the same study, a group was asked to remember both the information and the folders it was stored in. They didn’t remember the information, but they remembered how to find the folders. In other words, human memory is not deteriorating but “adapting to new communications technology,” Sparrow says.In a very practical way, the Internet is becoming an external hard drive for our memories, a process known as “cognitive offloading.” Traditionally, this role was fulfilled by data banks, libraries, and other humans. Your father may never remember birthdays because your mother does, for instance. Some worry that this is having a destructive effect on society, but Sparrow sees an upside. Perhaps, she suggests, the trend will change our approach to learning from a focus on individual facts and memorization to an emphasis on more conceptual thinking—something that is not available on the Internet. “I personally have never seen all that much intellectual value in memorizing things,” Sparrow says, adding that we haven’t lost our ability to do it.Still other experts say it’s too soon to understand how the Internet affects our brains. There is no experimental evidence showing that it interferes with our ability to focus, for instance, wrote psychologists Christopher Chabris and Daniel Simons. And surfing the web exercised the brain more than reading did among computer-savvy older adults in a 2008 study involving 24 participants at the Semel Institute for Neuroscience and Human Behavior at the University of California, Los Angels.“There may be costs associated with our increased reliance on the Internet, but I’d have to imagine that the overall benefits are going to outweigh those costs,” observes psychology professor Benjamin Storm. “It seems pretty clear that memory is changing, but is it changing for the better? At this point, we don’t know.”1. Sparrow’s study shows that with the Internet, the human brain will ________.2. The process of “cognitive offloading” ________.3. Which of the following would Sparrow support about the Internet?4. It is indicated in Paragraph 3 that how the Internet affects our brains ________.5. Neither Sparrow nor Storm would agree that ________.

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Teenagers are paradoxical. That’s a mild and detached way of saying something that parents often express with considerably stronger language. But the paradox is scientific as well as personal. In adolescence, helpless and dependent children who have relied on grown-ups for just about everything become independent people who can take care of themselves and help each other. At the same time, once cheerful and compliant children become rebellious teenage risk-takers, often to the point of self-destruction. Accidental deaths go up dramatically in adolescence. A new study published in the journal Child Development, by Eveline Crone of the University of London and colleagues, suggests that the positive and negative sides of teenagers go hand in hand. The study is part of a new wave of thinking about adolescence. For a long time, scientists and policy makers concentrated on the idea that teenagers were a problem that needed to be solved. The new work emphasizes that adolescence is a time of opportunity as well as risk. The researchers studied “prosocial” and rebellious traits in more than 200 children and young adults, ranging from 11 to 28 years old. The participants filled out questionnaires about how often they did things that were altruistic and positive, like sacrificing their own interests to help a friend, or rebellious and negative, like getting drunk or staying out late. Other studies have shown that rebellious behavior increases as you become a teenager and then fades away as you grow older. But the new study shows that, interestingly, the same pattern holds for prosocial behavior. Teenagers were more likely than younger children or adults to report that they did things like unselfishly help a friend. Most significantly, there was a positive correlation between prosociality and rebelliousness. The teenagers who were more rebellious were also more likely to help others. The good and bad sides of adolescence seem to develop together. Is there some common factor that underlies these apparently contradictory developments? One idea is that teenage behavior is related to what researchers call “reward sensitivity”. Decision-making always involves balancing rewards and risks, benefits and costs. “Reward sensitivity” measures how much reward it takes to outweigh risk. Teenagers are particularly sensitive to social rewards—winning the game, impressing a new friend, getting that boy to notice you. Reward sensitivity, like prosocial behavior and risk-taking, seems to go up in adolescence and then down again as we age. Somehow, when you hit 30, the chance that something exciting and new will happen at that party just doesn’t seem to outweigh the effort of getting up off the couch.1. According to paragraph 1 children growing into adolescence tend to ________.2. It can be learned from paragraph 2 that Crone’s study ________.3. What does Crone’s study find about prosocial behavior?4. It can be learned from the last two paragraphs that teenagers ________.5. What is the text mainly about?

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Directions: Read the following text and answer the questions by choosing the most suitable subheading from the list A-G for each numbered paragraphs (41-45). There are two extra subheadings which you do not need to use. Mark your answers on the ANSWER SHEET. (10 points)Net-zero rules set to send cost of new homes and extensions soaringNew building regulations aimed at improving energy efficiency are set to increase the price of new homes, as well as those of extensions and loft conversions on existing ones.The rules, which came into effect on Wednesday in England, are part of government plans to reduce the UK’s carbon emissions to net zero by 2050. They set new standards for ventilation, energy efficiency and heating, and state that new residential buildings must have charging points for electric vehicles.The moves are the most significant change to building regulations in years, and industry experts say they will inevitably lead to higher prices at a time when a shortage of materials and high labour costs are already driving up bills.Brian Berry, chief executive of the Federation of Master Builders, a trade group for small and medium-sized builders, says the measures will require new materials, testing methods, products and systems to be installed. “All this comes at an increased cost during a time when prices are already sky high. Inevitably, consumers will have to pay more,” he says.Gareth Belsham, of surveyors Naismiths, says “people who are upgrading, or extending their home, will be directly affected. The biggest changes relate to heating and insulation,” he says. “There are new rules concerning the amount of glazing used in extensions, and any new windows or doors must be highly insulated.”Windows and doors will have to adhere to higher standards, while there are new limits on the amount of glazing you can have to reduce unwanted heat from the sun.Thomas Goodman, of My Job Quote, a site which sources quotes, says this will bring in new restrictions for extensions. “Glazing on windows, doors and roof lights must cover no more than 25% of the floor area to prevent heat loss,” he says.As the rules came into effect last Wednesday, property developers were rushing to file plans just before the deadline, according to Belsham. Any plans submitted before that date are considered to be under the previous rules, and can go ahead as long as work starts before 15 June next year.Builders which have costed projects, but have not filed the paperwork, may need to go back and submit fresh estimates, says Marcus Jefford of Build Aviator, which prices projects.Materials prices are already up 25% in the last two years, according to figures from the Construction Products Association. How much overall prices will increase as a result of the rule changes is not clear. “While admirable in their intentions, they will add to the cost of housebuilding at a time when many already feel that they are priced out of homeownership,” says Jonathan Rolande of the National Association of Property Buyers. “An average extension will probably see around £3,000 additional cost thanks to the new regs.”John Kelly, a construction lawyer at Freeths law firm, believes prices will eventually come down. But not in the immediate future. “As the marketplace adapts to the new requirements, and the technologies that support them, the scaling up of these technologies will eventually bring costs down, but in the short term, we will all have to pay the price of the necessary transition.” he says.However, the long-term effects of the changes will be more comfortable and energy-efficient homes, adds Andrew Mellor. “Homeowners will probably recoup that cost over time in energy bill savings. It will obviously be very volatile at the moment, but they will have that benefit over time.”

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Navigating beyond the organised pavements and parks of our urban spaces, desire paths are the unofficial footprints of a community, revealing the unspoken preferences, shared shortcuts and collective choices of humans. Often appearing as trodden dirt tracks through otherwise neat green spaces, these routes of collective disobedience cut corners, bisect lawns and traverse hills, representing the natural capability of people (and animals) to go from point A to point B most effectively.Urban planners interpret desire paths as more than just convenient shortcuts; they offer valuable insights into the dynamics between planning and behaviour. Ohio State University allowed its students to navigate the Oval, a lawn in the centre of campus, freely, then proceeded to pave the desire paths, creating a web of effective routes students had established.Yet, reluctance persists among other planners to integrate desire paths into formal plans, citing concerns about safety, environmental impact, or primarily, aesthetics. AReddit webpagedevoted to the phenomenon, boasting nearly 50,000 members, showcases images of local desire paths adorned with signs instructing pedestrians to adhere to designated walkways, underscoring the rebellious nature inherent in these human-made tracks. This clash highlights an ongoing struggle between the organic, user-driven evolution of public spaces and the desire for a visually curated and controlled urban environment.The Wickquasgeck Trail is an example of a historical desire path, created by Native Americans to traverse the forests of Manhattan and move between settlements quickly. This trail, when Dutch colonists arrived, was widened and made into one of the main trade roads across the island, known at the time as de Heere Straat, or Gentlemen’s Street. Following the British assumption of control in New York, the street was renamed Broadway. Notably, Broadway stands out as one of the few areas in NYC that defies the grid-based system applied to the rest of the city, cutting a diagonal across parts of the city.In online spaces, desire paths have sparked a fascination that can approach obsession, with the Reddit page serving as a hub. Contributors offer a wide array of stories, from little-known new shortcuts to long-established alternate routes.Animal desire paths, such as ducks forging trails through frozen ponds or dogs carving direct routes in gardens, highlight the adaptability of these trails in both human and animal experiences. As desire paths criss-cross through both physical and virtual landscapes, they stand as a testament to the collective insistence on forging unconventional routes and embracing the spirit of communal choice.36.According to Paragraph 1, desire paths are a result of___.37. It can be inferred that Ohio State University___.38.The images on the Reddit webpage reflect___.39.The example of the Wickquasgeck Trail illustrates____.40. It can be learned from the last paragraph that desire paths___.

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There are many understandable reasons why you might find it difficult to ask for help when you need it. Psychologists have been interested in this 1 for decades, not least because people's widespread 2 to ask for help has led to some high-profile failures.Asking for help takes 3 . It involves communicating a need on your part-there's something you can't do. 4 , you're broadcasting your own weaknesses which can be 5 . You might worry about coming across as incompetent. You might have 6 about losing control of whatever it is you're asking for help with. 7 someone starts to help, perhaps they'll take over, or get credit for your earlier efforts. Yet another 8 that might be worried about is being a nuisance or 9 the person you go to for help. If you struggle with low self-esteem, you might find it especiallydifficult to 10 for help because you have the added worry of the other person 11 your request. You might see such refusals as implying something 12 about the status of your relationship with them. To 13 these difficulties, try to remind yourself that everyone needs help sometimes. Nobody knows everything and can do everything all by themselves. And while you might 14 coming across as incompetent, there's actually research that shows that advice-seekers are 15 as more competent, not less. Perhaps most encouraging of all is a paper from 2022 by researchers at Stanford University that involved a mix of contrived help-seeking interactions and asking people to 16 times they'd sought help in the past. The findings showed that help-seeker generally underestimate how 17 other people will be to help and how good it'll make the help-giver feel (for most people, having the chance to help someone is highly 18 ). So, bear all this in mind the next time you need to ask for help 19 , take care over who you ask and when you ask them. And if someone can't help right now, avoid talking it personally. They might just be too 20 , or they might not feel confident about their ability to help.

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Everyone wants to be that person--the one who looks at the same information as everyone else, but who sees a fresh, innovative solution. However, it takes more than simply having a good idea. How you share it is as important as the suggestion itself. Why? Because writing a new script--literally or figuratively-means that other team members will have to adapt to something new. So whether you're suggesting a (seemingly) benign change like streamlining outdated protocol, or a bigger change like adding anhour to each workday so people can leave early on Fridays, you're asking others to reimagine their workflow or schedule. Not to mention, if the process your scrapping is one someone else suggested, there's the possibility ofhurt feelings.To gain buy-in on an innovative, new idea, follow these five steps:41._______Great ideas don't stand alone. In other words, you can't mention your suggestion once andexpect it to be adopted. To see a change, you'll needto champion your plan and sell its merits. In addition, you need to be willing to stand up to scrutiny and criticism and be prepared to explain your innovation in different ways for various audiences.42.________Sometimes it makes sense to go to your boss first. But other times, it's useful to build a coalition among your co-workers or other stakeholders. When it works, it works greatbecause you're ready for your stubbom supervisor's pushback with answers like, “Actually, I cormected with a few people in our tech department to discuss how much time these kinds of website updates would take, andthey suggested they have the bandwidth."43._________One of the biggest baniers to gaining buy-in occurs when the owner of anidea is viewed asargumentative, defensive, or close-minded. Because, let's behonest: No one likes a know-it-all. So, if people disagree with you, don't be indignant. Instead, listen to their concems fully, try to understand their perspective, andinclude their concems (and possible remedies) in future discussions.So. instead of saving.“Martha. our current slogan is confusing and should be updated," you could try, “Martha raises a great point that our current slogan has a long history for our stakeholders, but I wonder if we might able to brainstomm a tagline that could build onthat-and be clearer for new customers."44._________New ideas are the grandchildren of old ones. In other words, don't throw old solutions under the bus to make your improvement stand out. Remember that in light of whatever the problem the old system solved--or, maybe, has failed to solve in recent memory--it was a great idea at the time. Appreciating the older contributions as you suggest future innovations helps bolster the credibility of your idea.45.__________When pitching a new idea, it 's important use the language of abundance instead ofthe language of deficit. Instead of saying what is wrong, broken, or suboptimal, talk about what is right, fixable, or ideal. For example, try, “I can see lots of applications for this new approach" rather than, “This innovation is the only way.” Be optimistic but realistic, andyou will stand out.

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Customers historically tipped people they assumed were earning most of their income via tips, such as restaurant servers earning less than the minimum wage. In the early 2010s, a wide range of businesses started processing purchase with ipads and other digital payment systems. These systems often prompted customers to tip for services that were not previously tipped.Today’s tip request are not connected to the salary and service norms that used to determine when and how people tip. Customers in the past nearly always paid tips after receiving a service, such as at the conclusion of a restaurant meal, after getting a haircut once your pizza was delivered. That timing could reward high-quality service and give workers an incentive to provide it. It’s becoming more common for tips to be requested beforehand. And new tipping technology may even automatically add tips.The prevalence of digital payment device has made it easier to ask customers for a tip. That helps explain why tip request are creeping into new kinds of services. Customers now mountain see menus of suggested default options often well above 20% of what they owe. The amounts have risen from 10 or less in 1980 to is around the up or 2000 to 20 or higher today. This insurance is sometimes called application--the expection of ever-higher tip amounts.Tipping has always been a certain source of income for worker in history tipped services, like restaurants, where the tipped minimum wage can be as low as 2.03. Tip creep and tipflation are now further supplmenting the income of many low-wage services workers.Notably, tipping primarily benefits some of these workers, such as waiters, but not others, such as cooks and dishwashers. To ensure that all employees were paid fair wages, some restaurants banned tipping and increased prices, but this movement toward no-tipping services has largely fizzled out.So, to increase employee wages without raising prices, more employers are succumbing to the temptations of tip creep and tipflation. However, many customers are frustrated because they feel they are being asked for too high of a tip, too often. And, as our research emphasizes, tipping now seems to be more coercive, less generous and often completely dissociated from service quality.21.According to Paragraph 1, the practice of tipping _____.22.Compared with tips in the past, today’s tips _____.23.Tip request are creeping into new services as a result of _____.24.The movement toward no-tipping service intend to _____.25.It can be learned from the last paragraph that tipping _____.

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When it was established, the National Health Service was visionary: offering high-quality, timely care to meet the dominant needs of the population it served. Nearly 75 years on, with the country facing very different health challenges, it is clear that model is out of date.From life expectancy to cancer and infant mortality rates, we are lagging behind many of our peers. With more than 6.8 million on waitlists, healthcare is becoming increasingly inaccessible for those who cannot opt to pay for private treatment; and the cost of providing healthcare is increasingly squeezing out investment in other public services. The OBR now describes healthcare spending as the “largest – and most likely – source of long-term risk to fiscal sustainability”.As demand for healthcare continues to grow, pressures on the workforce – which is already near breaking point – will only become more acute.Many of the answers to the crisis in health and care are well rehearsed. We need to be much better at reducing and diverting demand on health services, rather than simply managing it. Much more needs to be invested in communities and primary care to reduce our reliance on hospitals. And capacity in social care needs to be greater, to support the growing number of people living with long-term conditions.Yet despite two decades of strategies and a number of major health reforms, we have failed to make meaningful progress on any of these aims.That is why Reform is launching a new programme of work entitled "Reimagining health", supported by ten former health ministers from across the three main political parties. Together, we are calling for a much more open and honest conversation about the future of health in the UK, and an “urgent rethink” of the hospital-centric model we retain.This must begin with the question of how we maximise the health of the nation, rather than “fix” the NHS. It is estimated, for example, that healthcare accounts for only about 20% of health outcomes. Much more important are the places we live, work and socialise – yet there is no clear cross-government strategy for improving these social determinants of health. Worse, when policies like the national obesity strategy are scrapped, taxpayers are left with the hefty price tag of treating the illnesses, like diabetes, that result.Reform wants to ask how power and resources should be distributed in our health system. What health functions should remain at the centre, and what should be devolved to local leaders, often responsible for services that create health, and with a much better understanding of the needs of their populations?26.According to the first two paragraphs, the NHS  _____.27.One answer to the crisis in health and care is to _____.28."Reimagining health" is aimed to _____.29.To maximise the nations health,the author suggests _____.30.It can be inferred that local leaders should _____.

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These heat action plans, or HAPs, have been proliferating in India in the past few years. In general, an HAP spells out when and how officials should issue heat warnings and alert hospitals and other institutions. Nagpur’s plan, for instance, calls for hospitals to set aside “cold wards” in the summer for treating heatstroke patients, and advises builders to give construction laborers a break from work on very hot days.But implementation of existing HAPs has been uneven, according to a March report from the Centre for Policy Research (CPR), a prominent Indian think tank. It reviewed 37 plans adopted by cities, states, or administrative districts.Many lack adequate funding, it found. And their triggering thresholds often are not customized to the local climate, says Dileep Mavalankar, director of the Indian Institute of Public Health, who has been closely involved in Ahmedabad’s HAP. In some areas, high daytime temperatures alone might serve as an adequate trigger for alerts. Ahmedabad, for example, set its threshold for initial alerts at 41°C based on data showing that heat-related deaths began to climb at that point. But in other places, nighttime temperatures or humidity might be as important a gauge of risk as daytime highs.Mumbai’s April heat stroke deaths highlighted the need for more nuanced and localized warnings, researchers say. That day’s high temperature of roughly 36°C was 1°C shy of the heat wave alert threshold for coastal cities set by national meteorological authorities. But the effects of the heat were amplified by humidity—an often neglected factor in heat alert systems—and the lack of shade at the late-morning outdoor ceremony. Ironically, the state of Maharashtra, which includes Mumbai, had adopted its own HAP just 2 months before the tragedy. It advised shifting outdoor events to early mornings on hot days.To help improve HAPs, Kotharkar’s team is working on a model plan that outlines best practices and could be adapted to local conditions. Among other things, she says, all cities should create a vulnerability map to help focus responses on the populations most at risk. (The CPR study found that only two of the 37 HAPs it examined identified the most vulnerable populations.)Such mapping doesn’t need to be complex, Kotharkar says. “A useful map can be created by looking at even a few key parameters.” For example, neighborhoods with a large elderly population or informal dwellings that cope poorly with heat could get special warnings or be bolstered with cooling centers. The Nagpur project has already created a risk and vulnerability map, which enabled Kotharkar to tell officials which neighborhoods to focus on in the event of a heat wave this summer.HAPs shouldn’t just include short-term emergency responses, researchers say, but also recommend medium- to long-term measures that could make communities cooler. In Nagpur, for example, Kotharkar’s team has been able to advise city officials about where to plant trees to provide shade. HAPs could also guide efforts to retrofit homes or tweak building regulations. “Reducing deaths [in an emergency] is good target to have, but it’s the lowest [target],” Singh says.31.According to Paragraph 1,Nagpur's plan proposes measures to _____.32. One problem with existing HAPs is that they _____.33. Mumbai's case shows that India's heat alert systems need to _____.34.Kotharkar holds that a vulnerability map can help _____.35.According to the last paragraph, researchers believe that HAPs should _____.

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