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Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write an e-mail to the customer service center to1) make a complaint and2) demand a prompt solution.You should write about 100 words on the ANSWER SHEET.Do not sign your own name at the end of the letter. Use “Zhang Wei” instead. Do not write the address.

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The UK is facing a future construction crisis because of a failure to plant trees to produce wood, Confor has warned. The forestry and wood trade body has called for urgent action to reduce the country’s reliance on timber imports and provide a stable supply of wood for future generations. Currently only 20 percent of the UK’s wood requirement is home-grown while it remains the second-largest net importer of timber in the world.Coming at a time of fresh incentives from the UK government for landowners to grow more trees, the trade body says these don’t go far enough and fail to promote the benefits of planting them to boost timber supplies. “Not only are we facing a carbon crisis now, but we will also be facing a future construction crisis because of failure to plant trees to produce wood,” said Stuart Goodall, chief executive of Confor. “For decades we have not taken responsibility for investing in our domestic wood supply, leaving us exposed to fluctuating prices and fighting for future supplies of wood as global demand rises and our own supplies fall.”The UK has ideal conditions for growing wood to build low-carbon homes and is a global leader in certifying that its forests are sustainably managed, Confor says. While around three quarters of Scottish homes are built from Scottish timber, the use of home-grown wood in England is only around 25 per cent. The causes of the UK’s current position are complex and range from outdated perceptions of productive forestry to the decimation of trees by grey squirrels. It also encompasses significant hesitation on behalf of farmers and other landowners to invest in longer-term planting projects.While productive tree planting can deliver real financial benefits to rural economies and contribute to the UK’s net zero strategy, the focus of government support continues to be on food production and the rewinding and planting of native woodland solely for biodiversity. Goodall added: “While food production and biodiversity are clearly of critical importance, we need our land to also provide secure supplies of wood for construction, manufacturing and to contribute to net zero.”“While the UK government has stated its ambition for more tree planting, there has been little action on the ground.” Confor is now calling for much greater impetus behind those aspirations to ensure we have enough wood to meet increasing demand.”1.It can be learned from Paragraph 1 that the UK needs to.2.According to Confor, the UK government’s fresh incentives.3.The UK’s exposure to fluctuating wood prices is the result of.4.Which of the following causes the shortage of wood supply in the UK?5.What does Goodall think the UK government should do?

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Five Ways to Win Over Everyone in the OfficeIs it possible to like everyone in your office? Think about how tough it is to get together 15 people, much less 50, who all get along perfectly. But unlike in friendships, you need coworkers. You work with them every day and you depend on them just as they depend on you. Here are some ways that you can get the whole office on your side（1）__If you have a bone to pick with someone in your workplace, you may try stay tight-lipped around them. But you won’t be helping either one of you. A Harvard Business School study found that observers consistently rated those who were frank about themselves more highly, while those who hid lost trustworthiness. The lesson is not that you should make your personal life an open book, but rather, when given the option to offer up details about yourself or painstakingly conceal them, you should just be honest.（2）_Just as important as being honest about yourself is being receptive to others. We often feel the need to tell others how we feel, whether it’s a concern about a project, a stray thought, or a compliment. Those are all valid, but you need to take time to hear out your coworkers, too. In fact, rushing to get your own ideas out there can cause colleagues to feel you don’t value their opinions. Do your best to engage coworkers in a genuine, back- and-forth conversation, rather than prioritizing your own thoughts.（3）_It’s common to have a “cubicle mate” or special confidant in a work setting. But in addition to those trusted coworkers, you should expand your horizons and find out about all the people around you. Use your lunch and coffee breaks to meet up with colleagues you don’t always see. Find out about their lives and interests beyond the job. It requires minimal effort and goes a long way. This will help to grow your internal network, in addition to being a nice break in the work day.（4）_Positive feedback is important for anyone to hear. And you don’t have to be someone’s boss to tell them they did an exceptional job on a particular project. This will help engender good will in others. But don’t overdo it or be fake about it. One study found that people responded best to comments that shifted from negative to positive, possibly because it suggested they had won somebody over.（5）____This one may be a bit more difficult to pull off, but it can go a long way to achieving results. Remember in dealing with any coworker what they appreciate from an interaction. Watch out for how they verbalize with others. Some people like small talk in a meeting before digging into important matters, while other are more straightforward. Jokes that work one person won’t necessarily land with another. So, adapt your style accordingly to type. Consider the person that you’re dealing with in advance and what will get you to your desired outcome.

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Although they new library service has been very successful, its future is （）certain.

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Applicants should note that all positions are（）to Australian citizenship requirements.

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The finance minister has not been so（） since he raised taxes to an unbearable level.　　

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A national debate is now（） about whether we should replace golden weeks with paid Vacations.　　

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Ruth Simmons joined Goldman Sachs’s board as an outside director in January 2000; a year later she became president of Brown University. For the rest of the decade she apparently managed both roles without attracting much criticism. But by the end of 2009 Ms. Simmons was under fire for having sat on Goldman’s compensation committee; how could she have let those enormous bonus payouts pass unremarked? By February the next year Ms. Simmons had left the board. The position was just taking up too much time, she said.Outside directors are supposed to serve as helpful, yet less biased, advisers on a firm’s board. Having made their wealth and their reputations elsewhere, they presumably have enough independence to disagree with the chief executive’s proposals. If the sky, and the share price, is falling, outside directors should be able to give advice based on having weathered their own crises.The researchers from Ohio University used a database that covered more than 10, 000 firms and more than 64, 000 different directors between 1989 and 2004. Then they simply checked which directors stayed from one proxy statement to the next. The most likely reason for departing a board was age, so the researchers concentrated on those “surprise” disappearances by directors under the age, of 70. They found that after a surprise departure, the probability that the company will subsequently have to restate earnings increased by nearly 20%. The likelihood of being named in a federal class-action lawsuit also increases, and the stock is likely to perform worse. The effect tended to be larger for larger firms. Although a correlation between them leaving and subsequent bad performance at the firm is suggestive, it does not mean that such directors are always jumping off a sinking ship. Often they “trade up”, leaving riskier, smaller firms for larger and more stable firms.But the researchers believe that outside directors have an easier time of avoiding a blow to their reputations if they leave a firm before bad news breaks, even if a review of history shows they were on the board at the time any wrongdoing occurred. Firms who want to keep their outside directors through tough times may have to create incentives. Otherwise outside directors will follow the example of Ms. Simmons, once again very popular on campus. (382 words)1.According to Paragraph 1, Ms. Simmons was criticized for （）.2.We learn from Paragraph 2 that outside directors are supposed to be （）. 3.According to the researchers from Ohio University after an outside director’s surprise departure, the firm is likely to （）. 4.It can be inferred from the last paragraph that outside directors （）. 5.The author’s attitude toward the role of outside directors is（）.

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A century ago, the immigrants from across the Atlantic included settlers and sojourners. Along with the many folks looking to make a permanent home in the United States came those who had no intention to stay, and who would make some money and them go home. Between 1908 and 1915, about 7 million people arrived while about 2 million departed. About a quarter of all Italian immigrants, for example, eventually returned to Italy for good. They even had an affectionate nickname, “uccelli di passaggio”, birds of passage.Today, we are much more rigid about immigrants. We divide newcomers into two categories: legal or illegal, good or bad. We hail them as Americans in the making, or brand them as aliens to be kicked out. That framework has contributed mightily to our broken immigration system and the long political paralysis over how to fix it. We don’t need more categories, but we need to change the way we think about categories. We need to look beyond strict definitions of legal and illegal. To start, we can recognize the new birds of passage, those living and thriving in the gray areas. We might then begin to solve our immigration challenges.Crop pickers, violinists, construction workers, entrepreneurs, engineers, home health-care aides and physicists are among today’s birds of passage. They are energetic participants in a global economy driven by the flow of work, money and ideas. They prefer to come and go as opportunity calls them. They can manage to have a job in one place and a family in another.With or without permission, they straddle laws, jurisdictions and identities with ease. We need them to imagine the United States as a place where they can be productive for a while without committing themselves to staying forever. We need them to feel that home can be both here and there and that they can belong to two nations honorably.Accommodating this new world of people in motion will require new attitudes on both sides of the immigration battle. Looking beyond the culture war logic of right or wrong means opening up the middle ground and understanding that managing immigration today requires multiple paths and multiple outcomes, including some that are not easy to accomplish legally in the existing system.1.“Birds of passage” refers to those who （）.2.It is implied in Paragraph 2 that the current immigration system in the U. S. （）. 3.According to the author, today’s birds of passage want （）. 4.The author suggests that the birds of passage today should be treated （）. 5.The most appropriate title for this text would be（）.

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Against a backdrop of drastic changes in economy and population structure, younger Americans are drawing a new 21st-century road map to success, a latest poll has found.Across generational lines, Americans continue to prize many of the same traditional milestones of a successful life, including getting married, having children, owning a home, and retiring in their sixties. But while young and old mostly agree on what constitutes the finish line of a fulfilling life, they offer strikingly different paths for reaching it.Young people who are still getting started in life were more likely than older adults to prioritize personal fulfillment in their work, to believe they will advance their careers most by regularly changing jobs, to favor communities with more public services and a faster pace of life, to agree that couples should be financially secure before getting married or having children, and to maintain that children are best served by two parents working outside the home, the survey found.From career to community and family, these contrasts suggest that in the aftermath of the searing Great Recession, those just starting out in life are defining priorities and expectations that will increasingly spread through virtually all aspects of American life, from consumer preferences to housing patterns to politics.Young and old converge on one key point: Overwhelming majorities of both groups said they believe it is harder for young people today to get started in life than it was for earlier generations. While younger people are somewhat more optimistic than their elders about the prospects for those starting out today, big majorities in both groups believe those “just getting started in life” face a tougher climb than earlier generations in reaching such signpost achievements as securing a good-paying job, managing debt, and finding affordable housing.Pete Schneider considers the climb tougher today. Schneider, a 27-year-old auto technician from the Chicago suburbs says he struggled to find a job after graduating from college. Even now that he is working steadily, he said. "I can’t afford to pay my monthly mortgage payments on my own, so I have to rent rooms out to people to mark that happen.” Looking back, he is struck that his parents could provide a comfortable life for their children even though neither had completed college when he was young. “I still grew up in an upper middle-class home with parents who didn’t have college degrees,” Schneider said. “I don’t think people are capable of that anymore.”1.One cross-generation mark of a successful life is（）.2.It can be learned from Paragraph 3 that young people tend to （）. 3.The priorities and expectations defined by the young will （）. 4.Both young and old agree that （）. 5.Which of the following is true about Schneider?

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The employees tried to settle the dispute by direct （）with the boss.

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Biologists estimate that as many as 2 million lesser prairie chickens---a kind of bird living on stretching grasslands—once lent red to the often gray landscape of the Midwestern and southwestern United States. But just some 22,000 birds remain today, occupying about 16% of the species’ historic range.The crash was a major reason the U.S Fish and Wildlife Service (USFWS) decided to formally list the bird as threatened. “The lesser prairie chicken is in a desperate situation,” said USFWS Director Daniel Ashe. Some environmentalists, however, were disappointed. They had pushed the agency to designate the bird as “endangered,” a status that gives federal officials greater regulatory power to crack down on threats. But Ashe and others argued that the “threatened” tag gave the federal government flexibility to try out new, potentially less confrontational conservations approaches. In particular, they called for forging closer collaborations with western state governments, which are often uneasy with federal action and with the private landowners who control an estimated 95% of the prairie chicken’s habitat.Under the plan, for example, the agency said it would not prosecute landowner or businesses that unintentionally kill, harm, or disturb the bird, as long as they had signed a range—wide management plan to restore prairie chicken habitat. Negotiated by USFWS and the states, the plan requires individuals and businesses that damage habitat as part of their operations to pay into a fund to replace every acre destroyed with 2 new acres of suitable habitat. The fund will also be used to compensate landowners who set aside habitat, USFWS also set an interim goal of restoring prairie chicken populations to an annual average of 67,000 birds over the next 10 years. And it gives the Western Association of Fish and Wildlife Agencies (WAFWA), a coalition of state agencies, the job of monitoring progress. Overall, the idea is to let “states” remain in the driver’s seat for managing the species，” Ashe said.Not everyone buys the win-win rhetoric. Some Congress members are trying to block the plan, and at least a dozen industry groups, four states, and three environmental groups are challenging it in federal court. Not surprisingly, industry groups and states generally argue it goes too far; environmentalists say it doesn’t go far enough. “The federal government is giving responsibility for managing the bird to the same industries that are pushing it to extinction,” says biologist Jay Lininger.1.The major reason for listing the lesser prairie as threatened is（）.2.The “threatened” tag disappointed some environmentalists in that it （）. 3.It can be learned from Paragraph3 that unintentional harm-doers will not be prosecuted if they （）. 4.According to Ashe， the leading role in managing the species is （）. 5.Jay Lininger would most likely support（）.

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While fossil fuels- coal, oil, gas- still generate roughly 85 percent of the world's energy supply, it's clearer than ever that the future belongs to renewable sources such as wind and solar. The move to renewables is picking up momentum around the world: They now account for more than half of new power sources going on line.Some growth stems from a commitment by governments and farsighted Business to fund cleaner energy sources. But increasingly the stories about the plummeting prices of renewables, especially wind and solar. The cost of solar panels has dropped by 80 percent and the cost of wind turbines by close to one-third in the past eight years.In many parts of the world renewable energy is already a principal energy source. In Scotland, for example, wind turbines provide enough electricity to power 95 percent of homes. While the rest of the world takes the lead, notably China and Europe, the United States is also seeing a remarkable shift. In March, for the first time, wind and solar power accounted for more than 10 percent of the power generated in the US, reported the US Energy Information Administration.President Trump has underlined fossil fuels— especially coal—as the path to economic growth. In a recent speech in Iowa, he dismissed wind power as an unreliable energy source. But that message did not play well with many in Iowa, where wind turbines dot the fields and provide 36 percent of the state's electricity generation — and where tech giants like Microsoft are being attracted by the availability of clean energy to power their data centers.The question “what happens when the wind doesn't blow or the sun doesn't shine?" has provided a quick put-down for skeptics. But a boost in the storage-capacity of batteries is making their ability to keep power flowing around the clock more likely.The advance is driven in part by vehicle manufacturers, who are placing big bets on battery-powered electric vehicles. Although electric cars are still a rarity on roads now, this massive investment could change the picture rapidly in coming years.While there's a long way to go, the trend lines for renewables are spiking. The pace of change in energy sources appears to be speeding up perhaps: just in time to have a meaningful effect in slowing climate change. What Washington does-or doesn't do- to promote alternative energy may mean less and less a time of a global shift in thought.1.The word "plummeting"(Line 3,Para.2) is closest in meaning to（）. 2.According to Paragraph 3, the use of renewable energy in America （）. 3.It can be learned that in Iowa, （）. 4.Which of the following is true about clean energy according to Paragraphs 5&6?5.It can be inferred from the last paragraph that renewable energy（）.

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Happy people work differently. They’re more productive, more creative, and willing to take greater risks. And new research suggests that happiness might influence（1）firms work, too.Companies located in places with happier people invest more, according to a recent research paper. （2） , firms in happy places spend more on R&D (research and development). That’s because happiness is linked to the kind of longer-term thinking （3） for making investments for the future.The researchers wanted to know if the （4） and inclination for risk-taking that come with happiness would （5） the way companies invested. So they compared U.S. cities’ average happiness （6） by Gallup polling with the investment activity of publicly traded firms in those areas.（7） enough, firms’ investment and R&D intensity were correlated with the happiness of the area in which they were （8） .But is it really happiness that’s linked to investment, or could something else about happier cities （9） why firms there spend more on R&D? To find out, the researchers controlled for various （10） that might make firms more likely to invest – like size, industry, and sales – and for indicators that a place was （11） to live in, like growth in wages or population. The link between happiness and investment generally （12） even after accounting for these things.The correlation between happiness and investment was particularly strong for younger firms, which the authors （13） to “less codified decision making process” and the possible presence of “younger and less （14） managers who are more likely to be influenced by sentiment.” The relationship was （15） stronger in places where happiness was spread more （16） .Firms seem to invest more in places where most people are relatively happy, rather than in places with happiness inequality.（17） this doesn’t prove that happiness causes firms to invest more or to take a longer-term view, the authors believe it at least （18）at that possibility. It’s not hard to imagine that local culture and sentiment would help （19） how executives think about the future. “It surely seems plausible that happy people would be more forward-thinking and creative and （20） R&D more than the average,” said one researcher.

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People have speculated for centuries about a future without work. Today is no different, with academics, writers, and activists once again（1）that technology is replacing human workers. Some imagine that the coming work-free world will be defined by （2） . A few wealthy people will own all the capital, and the masses will struggle in an impoverished wasteland.A different and not mutually exclusive （3） holds that the future will be a wasteland of a different sort, one （4） by purposelessness: Without jobs to give their lives （5） , people will simply become lazy and depressed. （6） today’s unemployed don’t seem to be having a great time. One Gallup poll found that 20 percent of Americans who have been unemployed for at least a year report having depression, double the rate for （7） Americans. Also, some research suggests that the （8） for rising rates of mortality, mental-health problems, and addicting （9）poorly-educated middle-aged people is shortage of well-paid jobs. Perhaps this is why many （10） the agonizing dullness of a jobless future.But it doesn’t （11） follow from findings like these that a world without work would be filled with unease. Such visions are based on the （12） of being unemployed in a society built on the concept of employment. In the （13） of work, a society designed with other ends in mind could （14） strikingly different circumstances for the future of labor and leisure. Today, the （15） of work may be a bit overblown. “Many jobs are boring, degrading, unhealthy, and a waste of human potential,” says John Danaher, a lecturer at the National University of Ireland in Galway.These days, because leisure time is relatively （16） for most workers, people use their free time to counterbalance the intellectual and emotional （17） of their jobs. “When I come home from a hard day’s work, I often feel （18） ,” Danaher says, adding, “In a world in which I don’t have to work, I might feel rather different”—perhaps different enough to throw himself （19） a hobby or a passion project with the intensity usually reserved for （20） matters.

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Millions of Americans and foreigners see G. I. Joe as a mindless war toy, the symbol of American military adventurism, but that’s not how it used to be. To the men and women who（1）in World War II and the people they liberated, the G. I. was the （2） man grown into hero, the poor farm kid tom away from his home, the guy who （3） all the burdens of battle, who slept in cold foxholes, who went without the （4） of food and shelter, who stuck it out and drove back the Nazi reign of murder. This was not a volunteer soldier, not someone well paid, （5） an average guy, up （6） the best trained, best equipped, fiercest, most brutal enemies seen in centuries.His name isn’t much. G. I. is just a military abbreviation （7）Government Issue, and it was on all of the articles （8） to soldiers. And Joe? A common name for a guy who never （9） it to the top. Joe Blow, Joe Palooka, Joe Magrac... a working class name. The United States has （10） had a president or vice-president or secretary of state Joe.G. I. Joe had a （11） career fighting German, Japanese, and Korean troops. He appears as a character, or a （12） of American personalities, in the 1945 movie The Story of G. I. Joe，based on the last days of war correspondent Ernie Pyle. Some of the soldiers Pyle （13） portrayed themselves in the film. Pyle was famous for covering the （14） side of the war, writing about the dirt-snow-and-mud soldiers, not how many miles were （15） or what towns were captured or liberated. His reports （16） the “Willie” cartoons of famed Stars and Stripes artist Bill Maulden. Both men （17） the dirt and exhaustion of war, the （18） of civilization that the soldiers shared with each other and the civilians: coffee, tobacco, whiskey, shelter, sleep. （19） Egypt, France, and a dozen more countries, G. I. Joe was any American soldier, （20） the most important person in their lives. (341 words)

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Given the advantages of electronic money, you might think that we would move quickly to the cashless society in which all payments are made electronically.（1）, a true cashless society is probably not around the corner. Indeed, predictions have been （2） for two decades but have not yet come to fruition. For example, Business Week predicted in 1975 that electronic means of payment would soon “revolutionize the very （3） of money itself, ’’ only to （4） itself several years later. Why has the movement to a cashless society been so （5） in coming?Although electronic means of payment may be more efficient than a payments system based on paper, several factors work （6） the disappearance of the paper system. First, it is very （7） to set up the computer, card reader, and telecommunications networks necessary to make electronic money the （8） form of payment. Second, paper checks have the advantage that they （9） receipts, something that many consumers are unwilling to（10 ). Third, the use of paper checks gives consumers several days of “float” ——it takes several days（11） a check is cashed and funds are （12） from the issuer’s account, which means that the writer of the check can earn interest on the funds in the meantime. （13） electronic payments are immediate, they eliminate the float for the consumer.Fourth, electronic means of payment may （14） security and privacy concerns. We often hear media reports that an unauthorized hacker has been able to access a computer database and to alter information（15） there. The fact that this is not an （16） occurrence means that dishonest persons might be able to access bank accounts in electronic payments systems and （17） from someone else’s accounts. The （18） of this type of fraud is no easy task, and a new field of computer science is developing to （19） security issues. A further concern is that the use of electronic means of payment leaves an electronic （20） that contains a large amount of personal data. There are concerns that government, employers, and marketers might be able to access these data, thereby violating our privacy.

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I was addressing a small gathering in a suburban Virginia living room—a women’s group that had invited men to join them. Throughout the evening, one man had been particularly talkative, frequently offering ideas and anecdotes, while his wife sat silently beside him on the couch. Toward the end of the evening, I commented that women frequently complain that their husbands don’t talk to them. This man quickly nodded in agreement. He gestured toward his wife and said, “She’s the talker in our family.” The room burst into laughter; the man looked puzzled and hurt. “ It’s true," he explained. “When I come home from work I have nothing to say. If she didn’t keep the conversation going, we’d spend the whole evening in silence.This episode crystallizes the irony that although American men tend to talk more than women in public situa-tions ,they often talk less at home. And this pattern is wreaking havoc with marriage.The pattern was observed by political scientist Andrew Hacker in the late 1970s. Sociologist Catherine Kohler Riessman reports in her new book Divorce Talk that most of the women she interviewed——but only a few of the men—gave lack of communication as the reason for their divorces. Given the current divorce rate of nearly 50 percent, that amounts to millions of cases in the United States every year—a virtual epidemic of failed conversation.In my own research, complaints from women about their husbands most often focused not on tangible inequities such as having given up the chance for a career to accompany a husband to his, or doing far more than their share of daily life-support work like cleaning, cooking and social arrangements. Instead, they focused on communication: "He doesn’t listen to me.” “He doesn’t talk to me.” I found, as Hacker observed years before, that most wives want their husbands to be, first and foremost, conversational partners, but few husbands share this expectation of their wives.In short, the image that best represents the current crisis is the stereotypical cartoon scene of a man sitting at the breakfast table with a newspaper held up in front of his face, while a woman glares at the back of it, wanting to talk. (374 words)1.What is most wives’ main expectation of their husbands?2.Judging from the context, the phrase “wreaking havoc”(Para. 2) most probably means（）.3.All of the following are true EXCEPT （）. 4.Which of the following can best summarize the main idea of this text?5.In the following part immediately after this text，the author will most probably focus on（）.

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What would you do with $590m? This is now a question for Gloria Mackenzie, an 84-year-old widow who recently emerged from her small, tin-roofed house in Florida to collect the biggest undivided lottery jackpot in history. If she hopes her new-found fortune will yield lasting feelings of fulfillment, she could do worse than read Happy Money by Elizabeth Dumn and Michael Norton.These two academics use an array of behavioral research to show that the most rewarding ways to spend money can be counterintuitive. Fantasies of great wealth often involve visions of fancy cars and extravagant homes. Yet satisfaction with these material purchases wears off fairly quickly. What was once exciting and new becomes old-hat; regret creeps in. It is far better to spend money on experiences, say Ms. Dunn and Mr. Norton, like interesting trips, unique meals or even going to the cinema. These purchases often become more valuable with time—as stories or memories—particularly if they involve feeling more connected to others.This slim volume is packed with tips to help wage slaves as well as lottery winners get the most “happiness bang for your buck. ” It seems most people would be better off if they could shorten their commutes to work, spend more time with friends and family and less of it watching television ( something the average American spends a whopping two months a year doing, and is hardly jollier for it). Buying gifts or giving to charity is often more pleasurable than purchasing things for oneself, and luxuries are most enjoyable when they are consumed sparingly. This is apparently the reason McDonald’s restricts the availability of its popular McRib---a marketing trick that has turned the pork sandwich into an object of obsession.Readers of Happy Money are clearly a privileged lot，anxious about fulfillment, not hunger. Money may not quite buy happiness, but people in wealthier countries are generally happier than those in poor ones. Yet the link between feeling good and spending money on others can be seen among rich and poor people around the world, and scarcity enhances the pleasure of most things for most people. Not everyone will agree with the authors’ policy ideas, which range from mandating more holiday time to reducing tax incentives for American homebuyers. But most people will come away from this book believing it was money well spent.1.According to Dumn and Norton, which of the following is the most rewarding purchase?2.The author’s attitude toward Americans’ watching TV is （）.3.McRib is mentioned in paragraph 3 to show that （）. 4.According to the last paragraph, Happy Money （）. 5.This text mainly discusses how to（）.

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How to Disagree with Someone more powerful than you.Your boss proposes a new initiative you think won’t work. Your senior colleague outlines a project timeline you think is unrealist. What do you say when you disagree with someone who has more power than you do? How do you decide whether it's worth speaking up? And if you do, what exactly should you say? Here is how to disagree with someone more powerful than you.1.（）After this risk assessment, You may decide it’s best to hold off on voicing your opinion. Maybe you haven’t finished thinking the problem through the whole discussion was a surprise to you, or you want to get a clearer sense of what the group thinks. If you think other people are going to disagree too, you might want to gather your army first. People can contribute experience or information to your thinking--all the things that would make the disagreement stronger or more valid It' s also a good idea to delay the conversation if you re in a meeting or other public space. Discussing the issue in private will make the powerful person feel less threatened.2. （）Before you share your thoughts, think about what the powerful person cares about—it may be “the credibility of their team of getting a project done on time. You're more likely to be heard if you can connect your disagreement to a higher purpose. When you do speak up, don' t assume the link will be clear You ll want to state it overtly, contextualizing your statements so that you re seen not as a disagreeable underling but as a colleague who' s trying to advance a shared goal. The discussionwill then become more like a chess game than a boxing match,” says Weeks3. （）This step may sound overly deferential, but it's a smart way to give the powerful person psychological safety and control. You can say something like, I know we seem to be moving toward a first-quarter commitment here i have reasons to think that won't work i' d like to way out my reasoning. Would that be ok? This gives the person a choice, allowing them to verbally opt in. And, assuming they say yes it will make you feel more confident about voicing you disagreement.4.（）You might feel your heart racing or your face turning red but do whatever you can to remain neutral in both your words and actions. When your body language communicates reluctance or anxiety,it undercuts the message. It sends a mixed message, and your counterpart gets to choose what to read. Deep breaths can help, as can speaking more slowly and deliberately. When we feel panicky we tend to talk louder and faster. Simply slowing the pace and talking in an even tone helps the other person calm down and does the same or you. It also makes you seem confident, even if you aren’t.5.（）Emphasize that you re offering your opinion, not gospel truth.I may be a well-informed, well-researched opinion, but it's still an opinion, my talk tentatively and slightly understate your confidence instead of saying something like,"If we set an end-of-quarter deadline, we'll never make it," say,This is just my opinion, but don’t see how we will make that deadline. Having asserted your position(as a position, not as a fact)demonstrate equal curiosity about other views remind the person that this isyour point of view and then invite critique. Be open to hearing other opinions.

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